Our People
Please click on a department to the left to learn more!
It's a team effort
At GatewayCDI we know that it is our people that make us successful. We don’t have employees. We call everyone members because we know that without each and every team member we wouldn’t be a success.
Finance
GatewayCDI’s Finance Department encompasses both our Accounting and Fulfillment teams. Accounting is committed to working with our clients to adapt to their billing and reporting needs. While our fulfillment team works diligently to ensure we have goods on the shelves.
Client Services
The Program Account Manager serves as a liaison between the customer and our internal departments. They oversee the interdepartmental communication necessary to launch and run a program including product selection, web design and creative imaging, as well as order processing.
Marketing & Creative
The GatewayCDI Creative/Marketing Department is a full service team. Our staff is responsible for creating logos, all aspects of print catalogs, designing web pages and/or e-mail blasts, creating POP displays, printing posters in-house and so much more.
Customer Service
GatewayCDI’s Customer Service Department operates an extensive call center. Our Customer Service Department accepts orders via e-mail, phone or fax. They are open from 8am – 6pm Monday thru Friday CST.
Distribution
Our Distribution Center consists of two departments: Shipping and Receiving. These two departments ensure quality by verifying all goods received and shipped.
Embroidery
GatewayCDI operates in-house embroidery and digitizing to offer our clients superior quality and service. In conjunction with our proprietary apparel line we can provide our clients with decorated apparel, caps and bags within twenty-four hours.
IT/Web
All of GatewayCDI’s websites are created and operated in-house. Our web team creates custom sites or interfaces with our clients' corporate art technology intranet web standards.
Special Order
The GatewayCDI Sales Force constantly takes promotional product services to the next level. GatewayCDI offers a full range of sales services for our clients' program and special order needs. Our sales team is a group of experts here to help you Build Your Brand.
Merchandising & Fulfillment
The merchandising department is the hub for new product ideas. They are responsible for selecting both program and signature collection merchandise. They order and maintain all of our program inventory.
Senior Management
GatewayCDI has not become one of the top 40 distributors without great leadership. Chief Executive Officer Chuck Fandos is assisted with running GatewayCDI by Chief Marketing Officer Conrad Franey, Vice President of Information Systems Dennis Battern, Chief Operating Officer Ray Gross, Vice President of Business Development Susan Kowelman and Vice President of Finance Sheila Vallowe.